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Chenghot is a professional supplier of hot pot soup bases and sauces.

ChengHot is a professional supplier of hot pot soup bases and sauces.

ChengHot is a professional supplier of hot pot soup bases and sauces.

FAQ
1
Is it better to use cold water or hot water when cooking hot pot base?

Hot pot base can be cooked with either cold or hot water.

1.When boiling the hot pot base, both cold and hot water are suitable.

2.The water temperature doesn't significantly impact the flavor of the base.

3.If you're in a hurry to enjoy hot pot, you can bring the water to a boil before adding the hot pot base for quicker cooking.

2
What should I do if I find the hot pot base too salty?

1.Add more water to dilute the saltiness: Increase the amount of clear water to dilute the salty taste of the base.

2.Opt for tofu: When preparing the hot pot, adding tofu can help mitigate the salty flavor as tofu has the ability to absorb excess salt.

3.Boiled eggs: Adding boiled eggs to the hot pot can also absorb excess salt and concentrate the nutritional value of the broth.

4.Add a bit of sugar: Incorporating a small amount of sugar can help neutralize the salty taste and introduce a hint of sweetness to the broth.

By employing these methods, you can adjust the saltiness of the hot pot base to better suit your personal taste preferences.

3
What are the taste characteristics of tomato soup base?

To create this broth, fresh tomatoes are carefully selected and processed, incorporating their sweet and tangy flavors seamlessly into the hot pot. This delightful combination not only counteracts the spiciness of the hot pot but also imparts a unique fragrance, leaving a lasting impression.

The texture of the tomato-based broth is smooth and mild, offering a comfortable and natural experience while enjoying the hot pot.

4
Can you drink the hot pot broth directly?

Some friends believe that during the hot pot cooking process, some nutrients from the ingredients dissolve into the broth, and drinking the hot pot broth might be a way to supplement nutrition. However, this is a misconception. Regardless of the type of broth, it is not recommended to drink it directly. Prolonged boiling and continuous boiling can lead to the formation of substances that are not conducive to human absorption, so direct consumption is not advised.

5
What are the differences between Vegetable Oil Base soup and Beef Tallow Base soup in a spicy hot pot?

Vegetable Oil Base soup: Primarily made with pure vegetable oil, typically using oils like rapeseed oil. Seasonings include Sichuan peppercorns, cooking wine, and bean paste, most of which are natural ingredients. Suitable for vegetarians.

Beef Tallow Base soup: Mainly composed of beef fats or other animal fats. During the preparation, various spices and seasonings such as lovage, fennel, bean paste, Sichuan peppercorns, chili, and fermented black beans are added.

6
Do you support international shipping?

Yes, we support international shipping. If you are located overseas, you can choose the international shipping option and provide detailed international address information during checkout. We offer various flexible shipping methods, including regular express, specialized logistics, and multimodal transportation by sea, land, and air. You can choose the shipping method that best suits your needs.

7
Are customization services available for samples?

Yes, we provide customization services, including customizing the taste and packaging of samples. If you have specific requirements, please contact our customer service team when applying for samples.

8
Do you offer sample services for your hot pot bases?

Yes, we provide sample services for our hot pot bases. This offers customers an opportunity to try our products and gain a better understanding of their taste and quality.

9
What types of cookware are suitable for your hot pot bases?

Our hot pot bases are compatible with various types of cookware, including induction cookers, gas stoves, and stainless steel hot pots. Please ensure that your cookware meets the cooking requirements of our products.

10
Do you provide wholesale services?

Yes, we offer wholesale services. If you are a restaurant, hot pot establishment, or other commercial entity, feel free to contact us, and we will provide you with competitive prices and customized services.

11
How should I store the hot pot broths?

We recommend storing the hot pot bases in a cool, dry place, away from direct sunlight. After opening, please seal the packaging tightly to maintain the freshness and flavor of the product

12
Do your hot pot bases contain preservatives and artificial colorings?

We prioritize the health and quality of our products, and therefore, our hot pot bases and dipping sauce are free from harmful preservatives and artificial colorings. We use natural ingredients and maintain strict control over the production process to ensure the safety and hygiene of our products.

13
What flavors do your hot pot bases come in?

We offer a variety of flavors for our hot pot bases, including spicy and numbing, clear broth, a combination of spicy and clear broth (known as 'yuan yang'), and tomato. Each flavor has its unique profile to cater to the diverse preferences of our customers.

14
Do you have hot pot bases and dipping sauces suitable for Muslims?

Yes, we offer specifically tailored hot pot bases suitable for Muslims. These bases are made using 'halal' ingredients, ensuring that Muslims can enjoy the delicious hot pot experience.

15
What is hot pot base?

Hot pot base is a mixture of ingredients used to prepare the broth for hot pot. It typically includes a variety of spices, seasonings, and basic ingredients, imparting different flavors and characteristics to the hot pot.

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